Question 1

Is Fathom really free, unlike Fireflies?

Accepted Answer

Yes. Fathom is free for individual use with unlimited meeting recording, transcription, and AI summaries — no per-meeting or per-month cap. Fireflies has a free tier but it is limited in transcription credits and storage. For solo use, Fathom is the only meeting-AI tool that is genuinely free at scale.

Question 2

Is Fathom really free, unlike Fireflies?

Accepted Answer

Yes. Fathom is free for individual use with unlimited meeting recording, transcription, and AI summaries — no per-meeting or per-month cap. Fireflies has a free tier but it is limited in transcription credits and storage. For solo use, Fathom is the only meeting-AI tool that is genuinely free at scale.

Question 3

Which has more integrations, Fathom or Fireflies?

Accepted Answer

Fireflies. It supports 40+ meeting platforms including Webex, GoToMeeting, BlueJeans, and others Fathom does not cover, plus a wider Zapier and public API surface. If your meetings happen anywhere other than Zoom, Meet, or Teams, Fireflies is the safer pick.

Question 4

Which has more integrations, Fathom or Fireflies?

Accepted Answer

Fireflies. It supports 40+ meeting platforms including Webex, GoToMeeting, BlueJeans, and others Fathom does not cover, plus a wider Zapier and public API surface. If your meetings happen anywhere other than Zoom, Meet, or Teams, Fireflies is the safer pick.

Question 5

Which is better for sales coaching, Fathom or Fireflies?

Accepted Answer

Fireflies Business ($19/seat/mo) is closer to a sales coaching tool — it surfaces talk-time, monologue length, sentiment, and topic tracking across the team. Fathom is more of a personal note-taker; it does not produce conversation analytics at that depth. For sales coaching specifically, Fireflies or a dedicated tool like Gong or Chorus fits better.

Question 6

Which is better for sales coaching, Fathom or Fireflies?

Accepted Answer

Fireflies Business ($19/seat/mo) is closer to a sales coaching tool — it surfaces talk-time, monologue length, sentiment, and topic tracking across the team. Fathom is more of a personal note-taker; it does not produce conversation analytics at that depth. For sales coaching specifically, Fireflies or a dedicated tool like Gong or Chorus fits better.

Question 7

Do Fathom and Fireflies join the meeting as a bot?

Accepted Answer

Both join calls as a visible participant by default (the bot shows up in the participant list). You can configure both to be less obtrusive, but neither is fully invisible. For meetings where a visible bot is awkward, screen-recording-based tools like tl;dv or Otter may be a better fit.

Question 8

Do Fathom and Fireflies join the meeting as a bot?

Accepted Answer

Both join calls as a visible participant by default (the bot shows up in the participant list). You can configure both to be less obtrusive, but neither is fully invisible. For meetings where a visible bot is awkward, screen-recording-based tools like tl;dv or Otter may be a better fit.

Question 9

Which integrates better with HubSpot and Salesforce?

Accepted Answer

Both have strong CRM sync on paid tiers — they push meeting summaries, action items, and recordings into HubSpot or Salesforce contact records automatically. The depth is comparable. Fireflies has a slight edge on customization (more fields configurable per integration), but for standard contact-record sync, either works well.

Question 10

Which integrates better with HubSpot and Salesforce?

Accepted Answer

Both have strong CRM sync on paid tiers — they push meeting summaries, action items, and recordings into HubSpot or Salesforce contact records automatically. The depth is comparable. Fireflies has a slight edge on customization (more fields configurable per integration), but for standard contact-record sync, either works well.

Feature	Fathom	Fireflies	Winner
Free tier	Excellent Unlimited meetings forever	Fair Limited transcription credits	Fathom
Meeting platform coverage	Good Zoom, Meet, Teams	Excellent 40+ platforms inc. Webex, GoToMeeting	Fireflies
AI summaries	Excellent Strong, free on individual tier	Excellent Strong on Pro+	Tie
Conversation analytics	Fair Basic	Excellent Talk-time, sentiment, monologue ratios	Fireflies
Language support	Good 30+ languages	Excellent 60+ languages	Fireflies
CRM integrations	Excellent HubSpot, Salesforce, Close, Pipedrive	Excellent HubSpot, Salesforce, Close, Pipedrive, more	Tie
Clip and share	Excellent Best-in-class clipping UX	Good Soundbites feature	Fathom
Public API / Zapier	Good Webhooks, limited API	Excellent Full public API, deep Zapier	Fireflies
UX polish	Excellent Cleanest in category	Good Functional, denser UI	Fathom
Price (paid team tier)	Good $19/seat/mo Team Edition	Excellent $10/seat/mo Pro, $19 Business	Fireflies

Fathom vs Fireflies

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Choose Fireflies if…

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